Event Delivery Driver / Installer
Department:
Drivers-Installers
Location:
Wetherby
Job Description
EPH Creative is a truly unique business, as are our products, services and people. Our vision is to be the UKs leading partner for professional event design décor, through our diverse event rental ranges and bespoke build services.
We pride ourselves in producing real-world moments of WOW, crafting magical experiences that spread joy and leave lasting impressions. After 20 successful years we continue to transform the creative and themed events industry. With high profile national and international brands amongst our key clients, we consistently deliver exceptional quality in a way that’s both innovative and fun.
Working with us is a one-of-a-kind experience. We value our vibrant culture and carefully select individuals who share our passion and pride for making every event extraordinary. It’s an inspiring place to work where every day is different, with the opportunity to deliver something truly special.
To bolster & support our existing Logistics team, we are now recruiting for experienced Driver/Installers to join us. The role involves loading & delivering props & furniture to our clients based all around the UK who hire from us on a variety of bases, from dry hire (drop & collection only ) to fully managed installs. This is no regular driving job, truly no two days are the same, and you will be travelling all over the UK bringing our EPH passion and enthusiasm with you on every drop. Customer service is extremely important to us, and as the face of the company to the client, you will need to exemplify excellent customer service at every stage of the customer journey. While you will get to attend some amazing venues and put together mind-blowing events, the industry demands unsociable hours including frequent evenings & weekends, so you should be prepared for overnight stays and working on a rota basis – alongside using your practical skills in a role which can be labour intensive.What can I expect from the recruitment process?
You should apply on the EPH Careers page, CV’s and cover letters will be assessed by our Careers team.
If you are selected for progression, there will be a telephone interview with our Careers coordinator, followed by an In-Person Interview with our Compliance Supervisor & Operations Director. All offers will be subject to satisfactory licence checks and professional references.
Responsibilities
• Delivery of props and furniture to client events including driving 3.5, 7.5 & 18 tonne vehicles, loading, unloading and installing products
• Working to a high standard of safety & driving skill while adhering to road safety & CPC compliance requirements at all times
• Working closely with install leaders, following install plans, instructions & dynamic risk assessments
• Delivering an exceptional level of customer service on all deliveries, installs, collections & derigs, representing the high standards of EPH Creative at all times
• Loading & unloading of vans, using tools and equipment such as tail lifts, trollies, dollies and manual handling of props & furniture
• Work closely with the transport planners assisting with coordination of delivery schedules & routes, holding responsibility for these being conducted as per the delivery plans
• Keeping accurate records of signed delivery notes, job sheets & vehicle inspection forms ensuring these are completed and distributed to the responsible person
• Conducting mandatory vehicle checks including but not limited inspecting tyres, brakes, lights, and fluids on every journey and reporting any issues or maintenance requirements to the responsible person
• Delivering a high standard of health & safety responsibility at all times including wearing correct PPE, following road safety guidelines and having a high commitment to keeping yourself & others safe
• At seasonal peaks & troughs, you may be required to work in other parts of the business carrying out reasonable tasks in line with your level of skill, ability & responsibility
Skills/attributes required
• Must have held a standard driving licence for a minimum of 2 years, 7.5 or 18 tonne licence & valid CPC an advantage
• Basic geographic knowledge of UK road system
• Must have no more than 3 points on licence
• Prior experience working directly with clients in a customer facing role
• Physically fit with ability for repeated heavy lifting & carrying
• Must live within 1 hour commute of Thorp Arch, nr Wetherby
• Must be able to work 5 over 7 days, including frequent nights & weekends
• Creative problem solving when onsite on prop deliveries & installs
• Understands importance of health and safety
• Understands importance and implications of professional driving in a company vehicle
• Competent level of IT literacy
• High standards of attention to detail
• Able to understand and comply with risk assessments
Hours of work
Our standard contracts are Permanent full time 40+hrs, working 5 days over 7 – including weekends and overnights with regular overtime available in peak seasons. In addition we also pay for hotel stays and generous overtime rates for night shifts and over 40+ hours worked.
We also would consider part time applicants who may require more flexibility.
Benefits
We recognise that our people are at the heart of our success, and we strive to create an engaging and collaborative working environment, where every team member feels valued.
• 22 Days paid holiday, plus Bank Holidays (rising to 25 days leave over 3 years)
• An additional Paid days leave on your Birthday
• Company Pension Scheme
• Kitchen facilities and break out area
• Annual team events, including Family & Friends day, and Staff Party
• Borrowing of props and décor for your own personal special occasions
• Free Parking on Site
Salary:
From £12.50 per hour depending on experience, plus uplifts