Events Manager
Department:
Location:
Wetherby
Job Description
EPH Creative is a truly unique business, as are our products, services and people. Our vision is to be the UKs leading partner for professional event design décor, through our diverse event rental ranges and bespoke build services.
We are looking for talented, professional team leader with exceptional technical and creative hands-on skills to join our team to help deliver industry leading creative event solutions for our clients.
The role of Events Manager is to provide operational management of event projects – client liaison, installations, derigs, safety, RAMS and service level adherence This role includes liaison with team members across the business from a technical perspective.
As this role will involve UK-wide travel on a frequent basis, you will be required to have a flexible schedule and will be happy to turn up at any venue at any time with a smile on your face always with and a great attitude. You will need to have both practical & people management skills as this is a very hands-on role and will require you to run company staff and onsite crew at events. Your problem-solving skills will be essential in this role as you will be required to make educated on-the-spot decisions.
Responsibilities
• Plan & coordinate client events focussing on the intricate details and liaising with internal and external stakeholders. Develop detailed plans for each event, outlining key areas, deadlines, and responsibilities.
• Develop comprehensive pre-install plans, distribute to relevant parties, and hold pre-install team meetings if necessary.
• Efficiently address and resolve any issues or last-minute changes to the event plan, allocate resources effectively, ensuring that all necessary personnel, equipment, and materials are available for the event.
• Produce logistics quotes using the internal costing tool, ensuring accurate operational and cost information is provided to the sales team.
• Oversee event budgets, monitor expenses, and ensure all financial aspects of the event are tracked and within the allocated budget.
• Fully manage allocated projects, including client liaison, planning install team requirements, and briefing all stakeholders on event specifics.
• Liaise and build relationships with third-party suppliers, obtain quotes, raise purchase orders, and ensure costs align with the job budget.
• Organise and/or conduct pre-event site visits to identify and address any potential conflicts with props, venue or access issues where necessary
• Attend Event Installs as necessary, acting as the main point of contact, leading install team members and liaising with clients and third-party event staff to ensure project is delivered to an exceptional standard.
• Ensure full adherence to Health & Safety standards on every project, guaranteeing that RAMS are always followed.
• Obtain feedback from clients throughout the install process. Communicating any issues to Event Operations Manager to continually improve services.
• Reflect on previous project successes and lessons learned to prevent recurring issues by holding post project communications and reviews.
Skills/attributes required
• Prior experience project managing & installing in the events industry
• Knowledge & experience of producing and working from health & safety risk assessments
• Prince 2 / equivalent project management qualification an advantage
• Knowledge & experience of technical applications – prop builds, stand building, flooring, AV, hand & power tools or MHE an advantage
• Problem solving skills with the ability to adapt to quickly changing situations
• Excellent customer service skills
• Strong Communication skills
• Team Leader / Mentoring skills
• Strong commercial focus and wider business awareness
• Ability to influence and engage others
• High level of accuracy and precision
• Achieves high productivity and work quality
• Ability to work well under pressure
• Ability to interpret analytical information
• Is self-motivated and proactive, and uses initiative
• Good time management and organisation
• High standard of organisation and planning skills
Hours of work
Variable to business needs
Benefits
Benefits:
We recognise that our people are at the heart of our success, and we strive to create an engaging and collaborative working environment, where every team member feels valued.
• 22 days holiday per year, rising to 25 after 3 years plus bank holidays
• An additional Paid days leave on your Birthday
• Company Pension Scheme
• Excellent Kitchen facilities and break out area
• Annual team events, including Family & Friends day, and Staff Party
• Borrowing of props and décor for your own personal special occasions
• Free Parking on Site