Get in Touch
Talk to our Team
The best way to get in touch is over the phone! We are always here to help no matter what you need!
Please note that calls are taken between the hours of 9:00am and 5:00pm Monday to Friday.
Send us a Message
Where are we?
EPH Creative, Unit 760, Thorp Arch Industrial Estate, Wetherby, LS23 7FW.
We are open from Monday to Friday, 9:00am to 5:00pm.
FAQ's
Delivery Questions
Dry Hire means that props are delivered to, and collected from, a loading bay (or equivalent) by a single driver only and the hirer must provide unloading/loading assistance to the driver. For those who would like some help to install the props we can offer an Install & De-Rig Service.
Most of our props are delivered by an EPH Creative van and driver, or in some cases, we use a trusted 3rd party courier. EPH Creative drivers will give you a courtesy call or text shortly before they are due to arrive to ensure that you are ready to receive the goods.
Some props arrive assembled, others need assembling. Speak to our Sales Team for advice on what assembly is required. If you have not requested our installation service, it is your responsibility to assemble the props on-site for your event. Please allow enough manpower and time to assemble your props.
EPH Creative can take care of everything, from the delivery of your props to setting them up, or if you would like us to help with the dressing or theming of your venue. All install and de-rig pricing is individually priced so please contact a member of our sales team for a quote here.
Yes. You can collect the props from our warehouse in Wetherby. This is by appointment only. You must ensure the vehicle you bring is large enough to accomodate the props you are collecting and that no damage is incurred fitting the props into your vehicle and transporting them. Please check in advance with your EPH Creative sales contact as to whether the vehicle you plan to collect the props in will be large enough for their safe transportation.
Questions about Products & Pricing
We care about our products. At EPH Creative, we pride ourselves on the quality of the products we design and make. It is important that everything is maintained to a high standard to set us apart from the rest. Our pricing is competitive but also reflective of the work we put into each product that leaves our warehouse.
We care about our clients. We understand that working to a budget for an event can be difficult. With a knowledgeable Sales Team who know our stock inside out, we can help.
We would love to work with you. We feel our prices are competitive but if you have seen the same product elsewhere on offer at a lower price, we are more than happy to discuss the options available. Our friendly Sales Team are available on 01937 222 777.
We offer industry discount to Event companies and Organisers, Venues and Industry suppliers. For more information on our trade prices and minimum spends please contact us [email protected]
Of course! Please get in touch. We will always consider selling our products and we welcome any bespoke commissioned work!
Risk assessments can be made available for any of our props. Not all props are fire retardant. Please contact a member of the sales team on 01937 222 777 for more details.
For all product questions, please contact a member of the sales team on 01937 222 777 and quote the prop code number along with your question.